Air Source Heat Pumps Frequently Asked Questions
Yes. We design all of our heat pump systems to work with your existing central heating system. In most cases there will be no alterations to underfloor heating however, if you have radiators, we may need to increase the sizes of them.
This is all covered as part of our free Heat Loss Survey of your home.
The heat pumps we install run at a maximum decibel rating of 55dB. This is about as noisy as a gas boiler flue should you stand near to it when a boiler runs.
We ensure that noise levels are kept low by installing the heat pump on the ground where possible to avoid noise transference into brickwork. All heat pump installations must pass the MCS standard MCS020. This is calculated during our free Heat Loss survey of your home.
Heat pumps run on electricity which is around 3.5 times more expensive than gas. However, the heat pumps are approximately 3.6 times more efficient than gas so in most cases, heat pumps cost less to run than a gas boiler.
We work with you to determine if you will get a saving ahead of any installation to ensure you have all the information you need to make the right choice for you and your home.
Yes. The current grant scheme is called the Boiler Upgrade Scheme. We take all the stress out of the application process and complete it on your behalf. The BUS scheme offers £5,000 towards the cost of a heat pump installation and is covered by OFGEM at the final invoice stage.
To have a successful application the heat pump must be a whole house solution for all of your hot water and central heating requirements. Your home also needs to have an EPC that is less than 10 years old. This EPC must not have any recommendations for loft or cavity wall insulation. You can check your EPC by visiting https://www.gov.uk/find-energy-certificate
Air Conditioning Frequently Asked Questions
Air conditioning systems work by absorbing heat from inside the room via the indoor unit and then rejecting this heat outside via the outdoor unit. The principle is very similar to how a domestic fridge operates.
When air conditioning is in heating mode the system works in reverse absorbing heat from the outdoors and rejecting this heat in the room just the same as an air source heat pump.
Modern air conditioning systems are very economical to run. For every 1kW electricity used the air conditioning systems will provide approximately 3-4kW of heating or cooling.
It is really hard to be exact on how much a unit will cost to run, as there are many varying factors such as size of the room, how well the room is insulated & energy prices. As a rough guide a small capacity unit can cost around 10 – 15p per hour to run.
Yes, all the units we sell will both heat and cool. Units which heat are refered to as heat pumps and are one of the most efficient ways to heat a room.
No, the indoor units are very quiet and can be as low as 19 dBA and outside unit noise is approx 46 dBA.
Yes all air conditiong systems must have a outdoor unit.
Yes , NexGen Hvac offers many types of air conditioning such as wall mounted units, floor mounted units and consealed systems in lofts. Please get in touch for a full survey for a bespoke solution.
Within a home environment, where a system is being used for cooling only, an annual service is recommended. However, if the system is being used to provide both heating and cooling within your space, we recommend a minimum of two services per year.
For systems within commercial premises (for example, restaurants, shops or office spaces) we recommend a minimum of two services per year. For systems within higher-risk areas, such as computer/server rooms or clean rooms, we recommend a minimum of three services per year.
For systems in locations where there are high levels of impurities within the air, such as workshops, gyms and salons, we also recommend a minimum of three services per year.
We offer a wide range of air conditioning systems, including split systems, ducted systems, multi-split systems, and VRV/VRF systems.
Absolutely! Our expert team will assess your property’s requirements and recommend the most suitable air conditioning system tailored to your needs.
Yes, we offer professional installation services for all the air conditioning systems we sell.
